The SARS-CoV-2 & COVID-19 situation continues to evolve.
The following protocols are currently in place at KJWR. As recommendations by the government and health authorities change, this page will reflected those changes.
Health and safety should be paramount in all repair shops.
Kim takes education extremely seriously, both professionally and personally (as someone with a compromised immune system.)
In light of recent events, Kim has taken the following additional educational steps to protect both clients (and herself):
Infection Control and Prevention basics for Health Care Workplaces (taken 2020)
A St. John Ambulance course designed for healthcare (and similar) environments.
Instrument Repair Shops are very similar to healthcare environment in terms of infection control.
Infection Control for musical Instruments (I.C.I.) (taken 2020)
This specific education platform was designed to address the needs of instrument repair.
This is an ongoing program, lead by various virology specialists, (currently) already consists of over 5 hours of online seminars and Q&A, as well as a large volume of additional written content.
Please do NOT select next day shipping at this time
Shipping companies are overwhelmed right now, and are generally not guaranteeing next day delivery. Also, because your instrument requires quarantine time, it makes sense to save a few dollars, and select 2-3 day service.
Safe Drop & Signature information
Because KJWR is still operating under basically "full quarantine" , and the shop is located onsite, there's always someone here to receive packages. This is important for clients to know, since couriers are currently doing "zero contact" deliveries. This means that they are not collecting signatures.
When arranging to send your instrument back, you will be contacted to confirm if you would like your instrument:
*Normally all packages sent from KJWR require a signature and are clearly labelled "do not safe drop" - which ensures they must physically be received by a person, not left unattended at a location (e.g. outside a front door).
These can be downloaded and filled out in any PDF viewer, or printed off and completed by hand.
To download on a computer right click the download button and click "Save link as..."
(For security, forms are not fillable in your browser. You must first save them to your device)
Copyright © 2018 Kimberley Jurens Woodwind Repairs - All Rights Reserved.
All prices in CAD. Taxes not included. Prices subject to change. KJWoodwindRepairs@gmail.com
Manchester Rd Victoria BC, Canada V8T 2P1